What do I do if my wallet goes negative?

Modified on Fri, 18 Aug 2023 at 09:38 AM

A negative wallet is like a cash advance and we’ll kindly ask you you create a transaction to bring the wallet back to $0 or higher.


 


Why a wallet balance may be negative?


The main culprit of this comes from late failures. A late failure is a transaction that is originally considered successful, but due to a number of factors, it fails later.


To correct this, please create a new transaction to fund the wallet in the amount that failed.


 


For more information on Late Failures, please visit: Late Failures

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